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    Right of withdrawal


    Consumers are entitled to a right of revocation according to the following provisions, whereby a consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to his commercial nor to his independent professional activity:


    Right of withdrawal

    You have the right to cancel this contract within fourteen days without giving any reason.

    The revocation period is fourteen days from the day of the conclusion of the contract.

    To exercise your right of withdrawal, you must send us (Gizem Öztürk, Spotless Academy, Erkratherstr. 401, 40231 Düsseldorf, Germany, Tel.: 0163 3111 705, e-mail: by means of a clear statement (e.g. a letter sent by mail or e-mail) about your decision to revoke this contract.

    You can use the attached model withdrawal form, which is not mandatory.

    To comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.

    Consequences of the revocation

    If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.

    Expiry of the right of withdrawal

    The right of withdrawal expires prematurely if we have started the execution of the contract after you have expressly agreed that we start the execution of the contract before the expiry of the withdrawal period and you have confirmed your knowledge to us that you lose your right of withdrawal by your agreement with the start of the execution of the contract.


    If you wish to revoke the contract, please fill out and return this form.


    Gizem Öztürk
    Spotless Academy
    Erkratherstr. 401
    40231 Düsseldorf

    I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/provision of the following service (*)



    Ordered on (*) ____________ / received on (*) __________________

    Name of the consumer(s)

    Address of consumer(s)

    Signature of consumer(s) (only in case of paper communication)


    (*) Delete as applicable